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Frequently Asked Questions
What is the Prampram Customary Land Secretariat?
The Prampram Customary Land Secretariat (PCLS) is a land administration institution established to promote effective, transparent and coordinated management of customary lands within the Prampram Traditional Area.
What services does PCLS provide?
PCLS provides land and property record management, ground-rent administration, property registration and identification, digital mapping and GPS information, documentation and records verification, client account management, Alternative Dispute Resolution, client support, and land administration education. See the Services page for details.
Can I verify land or property records through PCLS?
PCLS provides support with land documentation and records verification against the information held by the Secretariat. Contact the Secretariat to discuss your specific request and what information will be needed.
How do I make a land-related enquiry?
Use the enquiry form on the Contact page and select the enquiry type that best matches your request. Please include any property, plot or account reference you have, as this helps the Secretariat respond to you.
Does PCLS manage ground-rent records?
Yes. Ground-rent administration is one of the Secretariat's key services, covering ground-rent accounts, payment records, arrears, demand notices and reminders.
Does PCLS provide GPS or property mapping services?
PCLS works with GPS coordinates and digital property mapping to support property identification and spatial records. Contact the Secretariat to discuss your requirements.
Can PCLS help resolve a land dispute?
PCLS promotes Alternative Dispute Resolution (ADR) through dialogue, mediation and stakeholder engagement. Outcomes depend on the circumstances of each matter and the participation of the parties, and some matters may need to be referred to the appropriate authorities.
What documents should I bring when making an enquiry?
Requirements may vary depending on the nature of the enquiry. Contact the Secretariat before your visit to confirm the relevant documents.
